Lexus named most reliable brand in What Car? Survey

12:22 - 02 October 2023

Companies

Lexus has been named the most reliable brand in the annual What Car? Reliability Survey for a seventh time.

Claire Evans, What Car? consumer editor and the person behind the survey, said: "If reliability is your priority, a Lexus model is the best choice. Not only do its models rarely go wrong, but when they do its dealerships resolve all issues swiftly and at no cost to owners. It is the brand that leads the field for dependability."

Almost 22,000 motorists took part in the UK 2023 study into the cars which perform best and worst when it comes to faults. The results, covering 32 brands and 178 different models up to five years old, showed Lexus achieving an unmatched score of 98.3%, taking into account not just the number of problems experienced, but also how long they took to put right and the cost of repairs.

Lexus excelled in the survey’s categories, most notably in the family SUV class where the first generation NX came top with 99.8%; the all-new, current NX second with 99.4%; and UX third with 99.3%. The Lexus RX was placed second among large SUVs on 98.6%. All of these are self-charging hybrid electric models – the powertrain technology the survey found to be the most reliable and simplest to repair when an issue does arise.

The Lexus IS saloon may no longer be on sale, but owners still appreciate its durability: it topped the executive car class with a 98 % score.

Lexus named most reliable brand in What Car? Survey

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