What it’s like to work at Capacitor Partners

The modern workplace is characterised by rapid changes, relentless deadlines, and increasing demands, which makes the focus on employee satisfaction more critical than ever. And yet this continues to be rare, with many companies failing to truly invest in, or trust their employees. However, Capacitor Partners ensures each team member feels heard and valued.

As soon as you enter Capacitor Partners’ offices in Nicosia, you sense that this is no ordinary ‘suits only’ place. The decor is an electric mix of retro games and accessories, with splashes of colour from superhero portraits and figurines and – my personal favourite – a glass showcase containing what appear to be original Power Ranger helmets, a smiling Super Mario and a collection of books on innovation and self-growth.

“We care deeply about how happy and engaged our employees feel. It’s simple: an engaged team is the foundation of success,” says Elissa Nicolaidou, Operations and Support Specialist at Capacitor Partners. Established in 2020, the company has evolved rapidly, doubling its operations and boosting its team size by 1.5 times annually, thanks to its automated operations and dedication to continuous optimisation.

“Our team, helps large organisations in the public and private sector, digitally transform their way of work and grow, through operations re-engineering and the use of the right technology that fits them. Through specialised services including Product Management as a Service (PMaaS), market research and product storytelling, we serve more than 50 corporate clients from 5 countries and 11 industries.”

Capacitor Partners fuses targeted training with broad learning opportunities, meaning that employees can access sponsorships for certifications in their field as well as courses in unrelated areas. To develop their leadership skills and be actively involved in the industry, they are encouraged to participate in conferences and become mentors in programmes such as Junior Achievement. In the same way that everyone has the opportunity to learn, everyone shares in the company’s success. “We build trust by leading with transparency, valuing honesty, diverse skills and talent. Everyone is encouraged to share thoughts, provide feedback, and offer support across projects, recognising achievements and maintaining consistent communication for growth.”

At Capacitor Partners, says Nicolaidou, there is always a way to put your message across – through exit interviews, feedback, and brainstorming, etc. – and see it result in decisive action. “This isn’t just about gathering insights; it’s about acting on them. For example, employee feedback led us to introduce flexible working hours, accommodating various lifestyle demands. It’s our way of ensuring that everyone knows that they’re heard and valued and of fostering a workplace where everyone is excited to contribute,” she enthuses. “In Cyprus, our ability to integrate global innovations with local insights keeps us ahead of the curve. In the end, it’s not just about being at the forefront of technology but about being a place where talents grow, ideas flourish and successes are shared. That's what makes Capacitor Partners a community where everyone feels at home.”

But it's not all work; the company organises foodie celebrations with monthly barbecues and Pizza Fridays but the most valuable provision is probably its empathy and compassion towards employee needs. “Understanding that burnout is a real threat to both productivity and wellbeing, we’ve made our employees’ health and work/life balance a top priority, one that even comes above our annual goals, allowing our team to work from home when needed and take breaks at the office as they see fit. Our approach is to give everyone the space they need to manage their day-to-day affairs, ensuring that they stay healthy and motivated,” Elissa Nicolaidou tells GOLD. “At Capacitor Partners,” she goes on, “we’re more than just a company; we’re a family. Our secret? A genuine passion for pushing boundaries and nurturing our team’s growth. We’ve built a culture where innovation thrives, collaboration is second nature and ‘work/life balance’ is not just a buzzword, but a practice.”

(Photos by Michael Kyprianou)

(This interview first appeared in the March edition of GOLD magazine. Click here to view it.)