Global IT system outage prompts Wizz Air to advise passengers to get to airport early

12:28 - 19 July 2024

Companies Reporter

With Cyprus among its destinations, Wizz Air has released an announcement calling on its customers to get to the airport three hours before their scheduled flights are due to take off due to the IT system outage being experienced in some locations around the world.

"Like all airlines today, Wizz Air is facing extreme technical challenges with the outage of 3rd party global IT systems.," an announcement from the airline says, continuing, "Wizz Air customers may experience disruptions across the network with website and mobile application services temporarily unavailable."

The following on-line services are currently not available -Wizz Air website & mobile application; Booking system; Online check-in system and display of boarding pass; Contact Centres – new reservations and changes to existing ones.

"During the outage, free airport check-in is available. Therefore, we advise passengers to arrive at the airport at least 3 hours before their scheduled departure time to allow sufficient time for check-in, security control, and airport-specific health and safety procedures," the airline said.

"We thank you for your understanding as we deal with the effects of the global IT systems outage. The Wizz Air team is doing everything possible to minimize disruption to our customers," its announcement concluded.

Global IT system outage prompts Wizz Air to advise passengers to get to airport early

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