Economy category powered by

Eurostat: Cypriots have among fewest online shopping problems in the EU

A 2023 survey on the use of information and communication technologies in the EU found that 33.1% of people in the EU who engaged in online shopping in the past three months reported encountering problems while making purchases through a website or an app. 

Cyprus had among the lowest share of reports of such problems in the EU (14.7%) according to data released by Eurostat ahead of  World Consumer Rights Day (15 March).

Among EU countries, the highest shares of customers who encountered problems were recorded in Luxembourg (55.5%), the Netherlands (55.2%) and Spain (49.7%).

By contrast, the lowest shares were reported in Portugal (4.3%), Latvia (13.7%) and Cyprus (14.7%).

Slow delivery was the most common issue for online shoppers in the EU, reported by 18.7% of customers.

The second most frequent issue was that websites were difficult to use or worked unsatisfactorily, reported by 10.8% of shoppers. The third problem was the delivery of incorrect or damaged goods or incorrect services, reported by 8.6% of customers.

The most frequent issues reported in Cyprus were delivery delays (10.1%), delivery of incorrect or damaged goods (5.5%) and problems with fraud (2.5%).

(Source: CNA)

Read More

The Cambridge AI Program 2025: A Revolutionary Collaboration in AI and Business
Eurostat: Cypriots have among fewest online shopping problems in the EU
RSM launches the RSM European Real Estate Tax Guides 2025 edition
CySEC sets out activities for Global Money Week 2025
Trump threatens tariffs on European wine and spirits in escalating trade war
Cyprus Architecture, Interior Design and Property Awards 2024 in the final stretch
Greek, Cypriot and Israeli FMs express strong will for revival of 3+1 format with US
Financial literacy is a major priority, President says
Cyprus first in EU in youth unemployment reduction, Labour Ministry reveals
What industry stakeholders expect from the tax reform